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Coronavirus

I am fully vaccinated and practicing social distancing and following careful hygiene regimens.

Dog Heaven Horsley Home Boarding is OPEN and would love to host your dog for holiday.  It is essential that you keep your dog(s)  well socialised with a variety of other dogs and used to various environments.

Dog Heaven Horsley Home Boarding has been able to care for your dogs throughout the pandemic, but its been quieter at times and we learned to be very flexible!  Now we are finding there are too many enquiries and we are less able to be flexible Im afraid.

We are following strict and effective handover protocols as agreed in detail with our vet. (We also refer to the CFSG guidance).  Essentially they involve minimal contact between us humans and your dog can only bring their food and their collar (and harness) with them.

I have had both vaccinations and I already practice good hygiene and frequent hand washing. I am  careful with my own social interactions and pose a very low risk to you  and your dog.  

If I think its required due to your contact with the virus, then I may need to bathe your dog with regular shampoo, but that is the worst that would happen! I am very happy to discuss  any  questions or concerns you may have.

We will not mix guest dogs who are known to have been in contact (or suspected contact) with corona virus with those who have not.

Between guests, our home will be thoroughly cleaned and disinfected as usual.

We will walk locally and maintain a wide social distance from other people and their dogs.

A 50% non-refundable and non-transferable deposit is taken in order to book your dogs place.  

I am no longer able to offer refunds or transfers to clients who cancel due to coronavirus.  I suggest all owners take out insurance to protect pet boarding costs.